Skiddle
All Systems Operational

About This Site

Welcome to the Skiddle status page. Here you can find information about our current systems status, including any current issues.

Skiddle Website Operational
90 days ago
99.99 % uptime
Today
White Label Websites ? Operational
90 days ago
100.0 % uptime
Today
Skiddle API Operational
90 days ago
99.99 % uptime
Today
Promotion Centre Operational
90 days ago
100.0 % uptime
Today
Phone lines and email support Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Operational
90 days ago
100.0 % uptime
Today
AWS ec2-eu-west-1 Operational
AWS rds-eu-west-1 Operational
AWS cloudFront Operational
AWS elb-eu-west-1 Operational
AWS route53 Operational
Braintree European Processing Operational
Stripe Checkout.js Operational
Elastic Cloud Clusters (EU) Operational
New Relic Application Data Operational
Braintree 3D Secure Operational
Braintree Gateway API Operational
Braintree PayPal Processing Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Skiddle Website response time
Fetching
Promotion Centre Response Time
Fetching
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Resolved - Transactions have been completing without issues for the last 30 mins using the mitigation measures we implemented.
Mar 31, 10:40 BST
Monitoring - The issue with the global 3D Secure Platform is still ongoing but we have taken steps to mitigate this issue, and all payments are completing without issues. We will continue to monitor.

More issues on the upstream issue can be found here: https://status.arcot.com/incidents/tllk7p92422z
Mar 31, 10:10 BST
Identified - We have identified an issue with Visa's 3D Secure platform which is causing some higher value transactions to be rejected.

More info https://cardinalcommercecorporation.statuspage.io/ and https://status.arcot.com/incidents/tllk7p92422z

We're switching to an alternative payment provider to hopefully alleviate the issues.
Mar 31, 09:29 BST
Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.